tag:blogger.com,1999:blog-5148811199743801438.post1668997973785474198..comments2024-01-09T02:09:03.122-05:00Comments on Ashley Quite Frankly: Comcast Customer DisserviceAshleyhttp://www.blogger.com/profile/09830109486291771097noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-5148811199743801438.post-15382976270103565692016-03-25T09:44:16.947-04:002016-03-25T09:44:16.947-04:00OMG, I am sending you all the booze.
We live in a...OMG, I am sending you all the booze.<br /><br />We live in an area with a couple of options and while our service with Comcast had been generally okay, it was kind of spendy and we could get way faster internet for lots less money. First, the husband contacted Comcast to see if they did any sort of price matching to keep us as customers. He reported they laughed at him and said there was no such thing. So we canceled our service and got set up with the Other ISP.<br /><br />About 4 seconds after the OISP service guy left, Comcast called and called several times in the week that followed, "concerned" that we left and want to know how they can get us back.<br /><br />I have since blocked their number. Buh bye.Sherylnoreply@blogger.comtag:blogger.com,1999:blog-5148811199743801438.post-35129110461680575872016-03-24T11:28:44.449-04:002016-03-24T11:28:44.449-04:00OMG, this is a nightmare. I am so sorry. We've...OMG, this is a nightmare. I am so sorry. We've been having some service issues with Comcast lately that I was just letting go, but after your horror story I might just cancel them altogether. So ridiculous. You deserve a medal for your patience in the face of such utter and total bullsh*t.erob1320https://www.blogger.com/profile/07852796028017243883noreply@blogger.comtag:blogger.com,1999:blog-5148811199743801438.post-42071131230187098862016-03-24T10:15:36.161-04:002016-03-24T10:15:36.161-04:00My husband worked for Comcast for 8 years. During ...My husband worked for Comcast for 8 years. During that time, we received most of our services for free. We still got a bill every month, because of government regulatory fees, a couple upgrades, etc that were not covered by his employment benefits. 8 years of NEVER having an issue with a bill. 8 years of ordering OnDemand movies/shows, adding upgrades, changing upgrades, etc...never a problem. Our bill was always perfect and exact to the penny. Husband gets a new job 2 years ago. Haven't had a normal bill since. And all we have is basic cable and the highest tier of internet. We have been charged for equipment we have never had. We've been charged for movie channel packages that aren't even available to us, based on our cable package. We've been charged for appointments we never had. All of this shows that Comcast IS in fact capable of doing things the right way....they clearly CHOOSE not to. I have never felt so homicidal, as when I am speaking to a Comcast rep. THhttps://www.blogger.com/profile/08710424025089257327noreply@blogger.comtag:blogger.com,1999:blog-5148811199743801438.post-50659070393616237192016-03-23T10:58:54.409-04:002016-03-23T10:58:54.409-04:00We just recently signed up with them and after our...We just recently signed up with them and after our first bill - that was $30 more a month than we were quoted - the hubs is PISSED. The good thing is that where we live we have other option so I'm pretty sure that's what we'll be doing.Anonymoushttps://www.blogger.com/profile/16785984118848080256noreply@blogger.comtag:blogger.com,1999:blog-5148811199743801438.post-51225929002869838152016-03-23T09:48:17.292-04:002016-03-23T09:48:17.292-04:00Comcast is the worst company in existence in my op...Comcast is the worst company in existence in my opinion. I long for the day that there is a service in my area that I can leave them for! Emmyhttps://www.blogger.com/profile/06123054774669609754noreply@blogger.comtag:blogger.com,1999:blog-5148811199743801438.post-8357203876792904112016-03-23T09:19:40.706-04:002016-03-23T09:19:40.706-04:00This is absurd. I read hurriedly, expecting some s...This is absurd. I read hurriedly, expecting some sort of happy ending, but now I'm enraged on your behalf. <br /><br />Serious suggestion--take it to the news. Contact your local stations with this exact post. Most stations have a "working for you" segment where they blast situations like this and usually get them resolved. It's worth a shot!Meganhttps://www.blogger.com/profile/01353586913189430418noreply@blogger.comtag:blogger.com,1999:blog-5148811199743801438.post-26335567490883571002016-03-23T08:25:09.622-04:002016-03-23T08:25:09.622-04:00Wow. I am furious on your behalf. Just... HOW is t...Wow. I am furious on your behalf. Just... HOW is this ok? Novahttps://www.blogger.com/profile/00178775859002061186noreply@blogger.com